Let's Talk
Still can’t find the answer to your question? If you’ve taken a look at our site map, browsed through our website, and used our search bar at the top right corner of every page but still need help, just give us a ring at the most convenient number listed below.
Singapore
Telephone Number : +65 3158 3388
Note: Please do NOT dial '6' in front of the number above - it does indeed start with a '3', so don't worry!
Available times : English support opens 24 hours, Monday to Sunday. Mandarin support opens 6am to 8pm (Singapore time), Monday to Sunday.
Australia
Telephone Number : +612 8520 1888
Available times : English support opens 24 hours, Monday to Sunday. Mandarin support opens 6am to 8pm (GMT +8), Monday to Sunday.
China
Telephone Number : +86 400 120 3055
Available times : Mandarin support opens 6am to 8pm (Tianjin time), Monday to Sunday. English support opens 24 hours, Monday to Sunday.
Japan
Telephone Number : +81 3 4579 5788
Available times : Japanese support opens 7am to 9pm (Tokyo time), Monday to Sunday. English support opens 24 hours, Monday to Sunday.
Taiwan
Telephone Number : +886 9 7399 1988
Available times : Mandarin support opens 6am to 8pm (Taipei time), Monday to Sunday. English support opens 24 hours, Monday to Sunday.
Thailand
Telephone Number : +66 2105 5754
Available times : English support opens 24 hours, Monday to Sunday. Mandarin support opens 5am to 7pm (Bangkok time), Monday to Sunday.
South Korea
Telephone Number : +82 70 7686 0077For calls within Korea, please dial 070 7686 0077.
Available times : Korean support opens 7am to 9pm (Seoul time), Monday to Sunday. English support opens 24 hours, Monday to Sunday.
Hong Kong
Telephone Number : +852 5808 5588
Available times : Cantonese support opens 6am to 8pm (Hong Kong time), Monday to Sunday. English support opens 24 hours, Monday to Sunday.